Testimonials

We’re proud of our customer service.  But don’t just take our word for it:

“I use 247host high availability hosting for web, database and file server hosting – the reliability of 24/7 Uptime’s services is second to none.  I went with 247host after investigating a number of providers, due mainly to the fact that their services are 100% configurable to my specific requirements, rather than having a range of off the shelf options that don’t do exactly what I need them to.  Support levels are excellent with friendly and knowledgeable support staff instantly available.  Great service!”

David Broomhead, Managing Director
Doublezero Solutions Ltd

“It’s a great feeling knowing that all my data is safely backed up without me having to lift a finger!”

Karen Siddall, Director
Balance Legal Recruitment

“A big thank you to 24/7 Uptime for helping us get our new online training system up and running so quickly and painlessly with their 247host high availability hosting.  They’re brilliant, responsive and keen to ensure the security of the systems they’re responsible for.  You can’t really ask for more.”

Lee Hezzlewood Managing Director
Secure Thinking

“24/7 Uptime have provided us with an excellent, affordable and extremely resilient high availability hosting solution.  Great service!”

Richard Hudson, Managing Director
Vanilla Storm

“Our ERP system is a core business application so it mustn’t stop working – ever. In the past we used another solution but suffered downtime problems every month. That’s why we moved to the Marathon everRun solution and it has served us well. Just recently, one of our servers failed but Marathon took over seamlessly. It was just as our colleagues from another time zone came online but they didn’t notice any difference to usual operations.”

IT Manager, Leading International Livestock Farm

“It’s reassuring to know that we are able to protect our mission critical applications (with Marathon everRun) at the click of a button on a simple user interface.  It really does make high availability protection an absolute breeze.  24/7 Uptime have always been very informative and responsive when we’ve asked for help.  Good business relationships aren’t just about money and ticking boxes; we enjoy great customer service from the 24/7 Uptime team.”

Damian Edwards IT Manager
Lakelands School

“Of absolute immeasurable value is the proactive support we receive from 24/7 Uptime. They contacted us recently and raised a particular issue before we were even aware it could be a problem. That shows they monitor the data backup service they provide. I am always impressed by proactive service – it means I don’t need to worry about it because someone else does!”

Tim Thomas Peter Managing Director
Triangle Software

“24/7 Uptime’s offsite data backup is straightforward and simple to use – much easier and more cost effective than I’d thought. It’s a real no brainer.”

George Mumford
Boots Opticians

“It’s great that I no longer need to worry about backing up data. I previously used memory sticks but knew that wasn’t an ideal solution. I know that all my data is now safe and can be easily retrieved – even accidentally over-writing a document doesn’t mean it’s lost forever with Replicate Data from 24/7 Uptime.”

Elaine Ratcliffe Proprietor
Timewise VA

“Replicate Data from 24/7 Uptime gives us complete peace of mind that we can retrieve valuable data in the event of a disaster and it also keeps client information safe and secure.”

Sommer Waterhouse Office Manager
Greentree Lettings

“Fox Graphics enlisted the help of 24/7 Uptime several months ago because finding the right archiving solution in the design industry is complex.  24/7 Uptime listened to our issues and helped us think through the problems. They were very approachable, flexible and didn’t just try to sign us up; they tailor-made a backup service that is right for our business. I am very happy with the results.”

Kate Fox Creative Director
Fox Graphics

“24/7 Uptime’s offsite data backup solution is easy to use, very cost effective and backed up by great customer service!”

Andrew Morphet Owner
Synergy Property Services Ltd

“We are extremely impressed with the power and simplicity of the Marathon everRun solution.  This installation has given us increased confidence in our server hosting platform.  The 24/7 Uptime team have been consistently efficient and have provided us with a very high standard of support which, in turn, has enabled us to provide a high level of service to our clients.”

Nick Mann Managing Director
Interdirect

“Tracy and Chris from 24/7 Uptime tell you what they can do - then do it! I know them, like them and trust them; a true basis of a perfect business relationship.”

Will Kintish Managing Director & UK Chief Presenter
Kintish

“Backing up of business data and information, especially the Sage accounts and payroll, is absolutely crucial to our business.  I have always received a friendly, personal service from 24/7 Uptime that is on my wavelength; they don’t bombard me with technical jargon but do explain things in language I understand.”

Kay Batty Business & Financial Director
Bespoke Interiors of Cheshire

“I was very impressed to receive an email from 24/7 Uptime last week pointing out that there were warnings on my data backup report and suggesting possible causes. BT never did that!”

Karen Pheasant Managing Director
Ladies Workout Express

“Tracy Barlow and Chris Robinson are the ultimate professionals – we conducted a compliance review recently which results in me arranging a visit by Chris and Tracy to critique our computer/data backup plans. With technology moving at such a pace, it was found there was room for improvement and a number of important changes actioned. The peace of mind given by 24/7 Uptime is invaluable and I’m still surprised by how cost effective the plan is. 24/7 Uptime are now very easy for me to recommend.”

David Lees Managing Director
SME Protect

“My previous data backup solution cost more than 4x the Replicate Data cost.  To change my settings or to add more files to be backed up, I had to ring my provider to get them to do it for me.  24/7 Uptime’s offsite data backup solution is so easy to use with many more features; switching my provider is a no brainer.”

Mike Lister Managing Director
Mobile-e-Solutions

“We have used Marathon in one form or another since 2001 and firmly believe it is the best to deliver maximum availability for our business critical applications.”

Jay Adams IT Services Delivery Manager
Dunbia

“I would like to take this opportunity to thank 24/7 Uptime for your support and assistance with the backup service.  I would recommend your service to anyone as being very worthwhile, easy to use and great to have friendly help and advice.”

Lynda Pratt
Auditel

“Replicate Data offers real peace of mind.  It’s incredibly easy and not expensive.  It’s just one less thing I have to think about!”

Helen Blomeley
Inspire Accounting Solutions

“Thanks again for the IT support service introduction – I am still more than happy with the supplier you introduced: the service is great and the people are always friendly. They have already managed to correct some of the mistakes or short cuts made by our last ‘very expensive’ company.”

Suzanne Hardie
Sigma Wealth Management Ltd

“Thank you for such personal service in setting up this valuable data backup tool for my business. It is incredibly easy to use.”

Ric Eaton Managing Director
Aclaim Developments

“An excellent backup solution – initial set-up was very straightforward; 24/7 Uptime’s instructions are very clear and easy to understand; I could continue to work as normal during initial data upload and subsequent uploads are very quick.”

Colin Foster Managing Director
Universal Solutions for Business

“Having looked for some time for a very small and very portable laptop I was thrilled when Tracy Barlow of 24/7 Uptime brought along a Viliv for me to try.  It is so small it fits into my handbag and is so easy to use, it can even be used with a mouse which I prefer.  Both Tracy and Chris give good advice and back up their advice with very good service and I have no hesitation in recommending them to others.”

Helen Bennett Director
The Business Network Manchester

“I was introduced to the 24/7 Uptime offsite PC backup service last year. I found it very easy to set up and it runs efficiently in the background every day. For less than £6pm it provides great peace of mind!”

Karen Pheasant Managing Director
Ladies Workout Express

“A huge thanks to 24/7 Uptime who quickly assessed my IT requirements and referred me to a brilliant supplier who did a fantastic job for me. Not only was the referral prompt and good but Tracy and Chris checked progress and sought feedback so that they could be sure their network of partners delivered a top quality IT support service.”

Tracy Griffiths Managing Director
Elianna

“Many thanks to 24/7 Uptime for your expert and excellent advice re our recent purchase of IT equipment and installation. It is very satisfying to deal with a company whose speed, efficiency and understanding of our individual charity needs is out there in the ‘IT jungle’. I would highly recommend your company to any prospective service users and hope to do business with you in the future.”

Pamela Ashton
Making Space

“This offsite data backup solution is going to be my lifesaver.”

Birgit Wilde Business Development Manager
Sensei

“Real peace of mind with this off-site data backup service. 24/7 Uptime were an absolute pleasure to deal with – very professional and great customer care. I would recommend without hesitation.”

Alistair Macdonald Managing Director
amtv

“Many thanks for your excellent data backup service. I am more than happy with it and would be glad to recommend you to any of my clients.”

John Douglas Managing Director
John Douglas Consultants

“I’m using 24/7 Uptime’s offsite data backup on my computer and find it invaluable.”

Christina Aspinall Mortgage & Protection Advisor
The Key Associates

“My company has signed up to the off-site backup trial supplied by 24/7 Uptime. I have always carried out a rigorous backup of my data but this system saves me lots of time in a month and is well worth the investment. I wouldn’t hesitate to recommend this off-site backup system.”

Mark Nolan Managing Director
Mark 1 Business Systems

“The off-site data backup service has given our company complete peace of mind, knowing that if an unforeseen incident affects our office then we will still be able to operate efficiently. The initial set up was quick and easy with no interruption to our daily duties. The 24/7 Uptime staff involved were very knowledgeable in answering queries in terms that were easy to understand. We would recommend 24/7 Uptime’s off-site data backup solution to any business – it’s a very cost effective service.”

Louise Scott Accounts Manager
H Bell & Sons (Rochdale) Ltd

“I’m delighted with the Replicate Data off-site backup solution from 24/7 Uptime. It is reliable, removes the worry of ensuring I remember to backup regularly and, most importantly, is away from my office. It’s no use having a backup if it is stolen or damaged in a fire. It’s a very reasonable cost and is offset by not having to buy CDs.”

Peter Thornhill Insurance Consultant & Chartered Insurance Broker
Thornhill & Co

“During the time Chris Robinson and I have worked together I feel that we built up a relationship of trust and understanding that served to ensure that the IT consultancy and support given to Polux met the needs that had been outlined from the start. As our needs changed, new requirements were identified and implemented, ensuring our continued smooth operation. On a more personal note, I always found Chris to be professional in his approach to business and felt that he conducted himself with honesty and integrity.”

Liz O’Keefe General Manager
Polux Ltd