Testimonials

We’re proud of our customer service.  But don’t just take our word for it:

247host high availability hosting

“Our confidence in the availability of the hosting has enabled us to develop plans for further systems and to broaden the use of our software.”

Head of Technical Development, Retail Performance Insight Co

“We were introduced to 24/7 Uptime by a trusted contact and, as a result, we now have a more cost effective high availability hosting service from a very approachable, professional company.”

Tom McAllister, Manager
Your Health Food Store

“I use 247host high availability hosting for web, database and file server hosting – the reliability of 24/7 Uptime’s services is second to none.  I went with 247host after investigating a number of providers, due mainly to the fact that their services are 100% configurable to my specific requirements, rather than having a range of off the shelf options that don’t do exactly what I need them to.  Support levels are excellent with friendly and knowledgeable support staff instantly available.  Great service!”

David Broomhead, Managing Director
Doublezero Solutions Ltd

“24/7 Uptime have provided us with an excellent, affordable and extremely resilient high availability hosting solution.  Great service!”

Richard Hudson, Managing Director
Vanilla Storm

“A big thank you to 24/7 Uptime for helping us get our new online training system up and running so quickly and painlessly with their 247host high availability hosting.  They’re brilliant, responsive and keen to ensure the security of the systems they’re responsible for.  You can’t really ask for more.”

Lee Hezzlewood Managing Director
Secure Thinking

Export clients

“24/7 Uptime provided an impressive first impression, they gathered our requirements and put together a customised cost effective solution for my company that was easy to implement and manage. To offer the best solution, involvement across 24/7 Uptime’s departments was organised from sales down to the technical team and the expert support I received from the 24/7 Uptime team was refreshing! I’m now able to back-up and access my data with no efforts or excessive hours lost with an assurance that if need be they will always offer the best support in the future.”

Khalid A Al-Jasim, IT Manager
Naseej BSC, Bahrain

Stratus everRun high availability software

“We have used everRun in one form or another since 2001 and firmly believe it is the best to deliver maximum availability for our business critical applications.  everRun software works seamlessly with our factory floor management, stock and order processing systems. We are therefore working with 24/7 Uptime to implement Stratus everRun throughout the Dunbia estate.”

Jay Adams Group Technical Assurance & Infrastructure Manager
Dunbia Meats

“Because of the critical needs of King’s Cross Station, we needed a high availability solution with zero operator intervention in the event of a server failure – and the failover should take place with no loss of system availability. That immediately ruled out most of the solutions on the market.  Stratus everRun addressed all our criteria in one hit. We employed 24/7 Uptime to advise on server design and take the lead on the everRun installation. We have undertaken heavy tests and the software has delivered every time. 24/7 Uptime’s assistance throughout the project has been outstanding and, without doubt, has greatly assisted us in delivering a successful project.”

Russell Bennett, IT Solutions Architect
Fourway Communications, main contractor on King’s Cross Station refurbishment

“Our ERP system is a core business application so it mustn’t stop working – ever. In the past we used another solution but suffered downtime problems every month. That’s why we moved to the Stratus everRun solution and it has served us well. Just recently, one of our servers failed but everRun took over seamlessly. It was just as our colleagues from another time zone came online but they didn’t notice any difference to usual operations.”

IT Manager, Leading International Livestock Farm

“Installing Stratus everRun has been a very smooth process. 24/7 Uptime were extremely thorough in their pre-install due diligence; we had already ordered our hardware but 24/7 Uptime pointed out additional requirements that we hadn’t considered. Their installation engineer was very knowledgeable, open and frank and explained what he was doing at every stage of the project.”

C&I Projects Team Leader, Leading Sugar Refining Company

“We are looking to expand even further afield next year and the combined high availability benefits of 247host and everRun MX will be an essential part of that process.”

Head of Technical Development, Retail Performance Insight Co

“It’s reassuring to know that we are able to protect our mission critical applications (with everRun) at the click of a button on a simple user interface.  It really does make high availability protection an absolute breeze.  24/7 Uptime have always been very informative and responsive when we’ve asked for help.  Good business relationships aren’t just about money and ticking boxes; we enjoy great customer service from the 24/7 Uptime team.”

IT Manager, Lakelands School

“We are extremely impressed with the power and simplicity of the everRun solution.  This installation has given us increased confidence in our server hosting platform.  The 24/7 Uptime team have been consistently efficient and have provided us with a very high standard of support which, in turn, has enabled us to provide a high level of service to our clients.”

Managing Director, Interdirect

“24/7 Uptime are one of our premium Elite partners. They spend a lot of their time working on everRun projects,using their expertise to assist clients and ensuring the everRun solution meets the needs of the client’s business.”

Darren Bird Technical Sales Manager
Marathon Technologies

Replicate Data offsite data backup

“I decided to change from my previous backup provider for two reasons: the user screen was extremely technical to a non-techie person so it was very confusing.  Also, if I ever wanted to speak to an adviser, I was transferred through all the automated lines and eventually to someone in America!  The Replicate Data user screen is very easy to navigate and I know if I do need to speak to someone, it’s a real person in the UK and a direct number.”

Andy Fleet, Owner
A J Fleet & Co

“I just love my backup!  It’s so easy to install – it was done within minutes.  I’m a total technophobe so it’s great that it doesn’t even need a click of the mouse to back up all my data – it happens now automatically.  All I need to do is ensure my PC is switched on at the time I’ve chosen for the backup to run.  Wish I’d done this years ago!”

Kathy Ford Owner
The Solutions Agency

“The disk in my MAC crashed and I was worried about getting my data back.  Using Replicate Data saved my life – 24/7 Uptime restored everything for me.  I’m so glad I signed up with them!”

Agatha Chapman Poole Owner
Chapman Poole Communications

“It’s a great feeling knowing that all my data is safely backed up without me having to lift a finger!”

Karen Siddall Director
Balance Legal Recruitment

“Of absolute immeasurable value is the proactive support we receive from 24/7 Uptime. They contacted us recently and raised a particular issue before we were even aware it could be a problem. That shows they monitor the data backup service they provide. I am always impressed by proactive service – it means I don’t need to worry about it because someone else does!”

Tim Thomas Peter Managing Director
Triangle Software

“Data security and data protection compliance should be a key priority for every business to avoid business continuity issues and irreparable reputational damage”

Christian Mancier Partner
Gorvins Solicitors

“It’s great that I no longer need to worry about backing up data. I previously used memory sticks but knew that wasn’t an ideal solution. I know that all my data is now safe and can be easily retrieved – even accidentally over-writing a document doesn’t mean it’s lost forever with Replicate Data from 24/7 Uptime.”

Elaine Ratcliffe Proprietor
Timewise VA

“Replicate Data from 24/7 Uptime gives us complete peace of mind that we can retrieve valuable data in the event of a disaster and it also keeps client information safe and secure.”

Sommer Waterhouse Office Manager
Greentree Lettings

“Fox Graphics enlisted the help of 24/7 Uptime several months ago because finding the right archiving solution in the design industry is complex.  24/7 Uptime listened to our issues and helped us think through the problems. They were very approachable, flexible and didn’t just try to sign us up; they tailor-made a backup service that is right for our business. I am very happy with the results.”

Kate Fox Creative Director
Fox Graphics

“24/7 Uptime’s offsite data backup solution is easy to use, very cost effective and backed up by great customer service!”

Andrew Morphet Owner
Synergy Property Services Ltd

“Tracy and Chris from 24/7 Uptime tell you what they can do - then do it! I know them, like them and trust them; a true basis of a perfect business relationship.”

Will Kintish Managing Director & UK Chief Presenter
Kintish

“Backing up of business data and information, especially the Sage accounts and payroll, is absolutely crucial to our business.  I have always received a friendly, personal service from 24/7 Uptime that is on my wavelength; they don’t bombard me with technical jargon but do explain things in language I understand.”

Kay Batty Business & Financial Director
Bespoke Interiors Made In Cheshire

“I was very impressed to receive an email from 24/7 Uptime last week pointing out that there were warnings on my data backup report and suggesting possible causes. BT never did that!”

Karen Pheasant Managing Director
Ladies Workout Express

“Tracy Barlow and Chris Robinson are the ultimate professionals – we conducted a compliance review recently which resulted in me arranging a visit by Chris and Tracy to critique our computer/data backup plans. With technology moving at such a pace, it was found there was room for improvement and a number of important changes actioned. The peace of mind given by 24/7 Uptime is invaluable and I’m still surprised by how cost effective the plan is. 24/7 Uptime are now very easy for me to recommend.”

David Lees Managing Director
SME Protect

“My previous data backup solution cost more than 4x the Replicate Data cost.  To change my settings or to add more files to be backed up, I had to ring my provider to get them to do it for me.  24/7 Uptime’s offsite data backup solution is so easy to use with many more features; switching my provider is a no brainer.”

Additional comment May 2013: “What a tremendous service from Chris and Tracy. Backup is crucial to any business and their service and professionalism is second to none. I like their product so much I have signed on to be a reseller! so obviously I recommend it highly.”

Mike Lister Managing Director
Mobile-e-Solutions

“I would like to take this opportunity to thank 24/7 Uptime for your support and assistance with the backup service.  I would recommend your service to anyone as being very worthwhile, easy to use and great to have friendly help and advice.”

Lynda Pratt
Auditel

“Replicate Data offers real peace of mind.  It’s incredibly easy and not expensive.  It’s just one less thing I have to think about!”

Helen Blomeley
Inspire Accounting Solutions

“Thank you for such personal service in setting up this valuable data backup tool for my business. It is incredibly easy to use.”

Ric Eaton Managing Director
Aclaim Developments

“An excellent backup solution – initial set-up was very straightforward; 24/7 Uptime’s instructions are very clear and easy to understand; I could continue to work as normal during initial data upload and subsequent uploads are very quick.”

Colin Foster Managing Director
Universal Solutions for Business

“I was introduced to the 24/7 Uptime offsite PC backup service last year. I found it very easy to set up and it runs efficiently in the background every day. For less than £6pm it provides great peace of mind!”

Karen Pheasant Managing Director
Ladies Workout Express

“This offsite data backup solution is going to be my lifesaver.”

Birgit Wilde Business Development Manager
Sensei

“Real peace of mind with this off-site data backup service. 24/7 Uptime were an absolute pleasure to deal with – very professional and great customer care. I would recommend without hesitation.”

Alistair Macdonald Managing Director
amtv

“Many thanks for your excellent data backup service. I am more than happy with it and would be glad to recommend you to any of my clients.”

John Douglas Managing Director
John Douglas Consultants

“I’m using 24/7 Uptime’s offsite data backup on my computer and find it invaluable.”

Christina Aspinall Mortgage & Protection Advisor
The Key Associates

“My company has signed up to the off-site data backup supplied by 24/7 Uptime. I have always carried out a rigorous backup of my data but this system saves me lots of time in a month and is well worth the investment. I wouldn’t hesitate to recommend this off-site backup system.”

Mark Nolan Managing Director
Mark 1 Business Systems

“The off-site data backup service has given our company complete peace of mind, knowing that if an unforeseen incident affects our office then we will still be able to operate efficiently. The initial set up was quick and easy with no interruption to our daily duties. The 24/7 Uptime staff involved were very knowledgeable in answering queries in terms that were easy to understand. We would recommend 24/7 Uptime’s off-site data backup solution to any business – it’s a very cost effective service.”

Louise Scott Accounts Manager
H Bell & Sons (Rochdale) Ltd

“I’m delighted with the Replicate Data off-site backup solution from 24/7 Uptime. It is reliable, removes the worry of ensuring I remember to backup regularly and, most importantly, is away from my office. It’s no use having a backup if it is stolen or damaged in a fire. It’s a very reasonable cost and is offset by not having to buy CDs.”

Peter Thornhill Insurance Consultant & Chartered Insurance Broker
Thornhill & Co

Replicate Retina data backup for ophthalmic opticians and optometrists

“There should always be backups kept off site – my own view now is that the best offsite backup is to use an online system via your internet connection.  I have been talking to 24/7 Uptime, a local company that some opticians already use, and they appear to offer a very good ‘fit and forget’ solution.  If you don’t feel your IT knowledge is up to ensuring it will work, then this company offers a hand-holding help service to assist you.”

Trevor J  Warburton
Chairman of Stockport Local Optical Committee

“Having someone take the worry away from you is worth its weight in gold.  24/7 Uptime do everything for you and it’s a small price to pay to know you’ve got a secure backup system in place.”

Frances Prescott, Store Director
Specsavers Stockport

“24/7 Uptime absolutely knew their stuff.  They were able to demonstrate the offsite data backup quickly and showed how easy it would be to recover any data we needed.  They talked to me in terms I could understand and were able to guide me on what we needed.”

Christine Wrenn, Director
A H Mertons Opticians

“It takes a load off my mind having all our records backed up off site.  24/7 Uptime provide a good service, are very helpful and Replicate Retina is well worth the cost.”

Steve Mayer
Steve Mayer Opticians and Chairman of the West Pennine Local Optical Committee

“24/7 Uptime’s Replicate Retina offsite data backup is straightforward and simple to use – much easier and more cost effective than I’d thought. Using Replicate Retina offsite data backup is an absolute no brainer.  It ensures we comply with regulations and protects our patient records.”

George Mumford
Boots Opticians

“Replicate Retina backs up my data off site, automatically, every day. Once the initial data has been transferred, it is very fast and straightforward because it only backs up files that have been added or changed. The customer service from 24/7 Uptime is very friendly and expert; they are very speedy at responding when we have any questions.”

Charles Wass
C H Wass & Son Optometrists

“In the last few years there has been an explosion in the amount of data we need to protect at our practice, particularly in the form of retinal images.  Ignorance could be costly if disaster unexpectedly strikes a hard drive.  Replicate Retina is absolutely ideal.  All this help is provided by a friendly, local company giving us a cost effective solution.”

Susan Procter
Anderton Akbar & Procter Opticians

“24/7 Uptime provide brilliant service – I’m really happy with them.  They were very pleasant and knowledgeable when they called in; the data backup installation was done and dusted on the same day and the costs are very reasonable.  It’s real peace of mind that allows me to sleep easy at night.”

Andrea Kay
Kay Downs Opticians

“I’m very happy with the whole data backup team; everyone has been very helpful.”

Helen Mackrell
Schofield Optimetric Services

IT consultancy and other special people

“I want to say a big thank you to 24/7 Uptime for organising the fundraising race for me in February 2012.  In the darkest moments of finding  a main sponsor for the Olympics, it was activities and support such as this that kept me going; keeping me focused and my morale high.  Thank you guys.”

Andrew Steele, 400m Olympic athlete, London 2012

“Having looked for some time for a very small and very portable laptop I was thrilled when Tracy Barlow of 24/7 Uptime brought along a Viliv for me to try.  It is so small it fits into my handbag and is so easy to use, it can even be used with a mouse which I prefer.  Both Tracy and Chris give good advice and back up their advice with very good service and I have no hesitation in recommending them to others.”

Helen Bennett Director
The Business Network Manchester

“We’ve been raving about the level of support, etc, you guys offer to us as resellers; and your assistance yesterday was a good example of how pro-active you really are!”

Chris Carter
Syrinx Systems

“A huge thanks to 24/7 Uptime who quickly assessed my IT requirements and referred me to a brilliant supplier who did a fantastic job for me. Not only was the referral prompt and good but Tracy and Chris checked progress and sought feedback so that they could be sure their network of partners delivered a top quality IT support service.”

Tracy Griffiths Managing Director
Elianna

“Many thanks to 24/7 Uptime for your expert and excellent advice re our recent purchase of IT equipment and installation. It is very satisfying to deal with a company whose speed, efficiency and understanding of our individual charity needs is out there in the ‘IT jungle’. I would highly recommend your company to any prospective service users and hope to do business with you in the future.”

Pamela Ashton
Making Space

“Thanks again for the IT support service introduction – I am still more than happy with the supplier you introduced: the service is great and the people are always friendly. They have already managed to correct some of the mistakes or short cuts made by our last ‘very expensive’ company.”

Suzanne Hardie
Sigma Wealth Management Ltd

“During the time Chris Robinson and I have worked together I feel that we built up a relationship of trust and understanding that served to ensure that the IT consultancy and support given to Polux met the needs that had been outlined from the start. As our needs changed, new requirements were identified and implemented, ensuring our continued smooth operation. On a more personal note, I always found Chris to be professional in his approach to business and felt that he conducted himself with honesty and integrity.”

Liz O’Keefe General Manager
Polux Ltd